Privacy notice · ALIV Shop

1About This Policy

This policy explains what personal information we collect through the ALIV online shop, why we collect it and the choices you have. We handle personal information in line with the Data Protection (Privacy of Information) Act, 2003 of The Bahamas.

2Information We Collect

Details you give us: name, email, phone number, delivery address and your order details.
Verification details: identification and signature captured at delivery or pickup of a device.
Payment details: handled by our payment provider; we keep only the card type, last four digits and an authorisation reference.
Technical data: device and browser information, pages viewed and cookies needed to run the shop.

3How We Use It

To process, deliver and support your orders and to send receipts and order updates by email or SMS.
To verify your identity, prevent fraud and meet legal and regulatory obligations.
To improve the shop and our service.
To send marketing only where you have agreed; you can opt out at any time.

We do not sell your personal information. We share it only with service providers acting for us (such as payment, delivery, email and SMS providers), with credit or fraud-prevention agencies where needed, and with authorities when required by law. Providers may only use it to perform their service.

5Cookies

We use cookies that are necessary to keep your cart, your selected island and your session working securely. We do not use them to track you across other sites.

6How We Protect It

We use encrypted connections, access controls, audit logging and limit staff access to what their role needs. No system is completely secure, so please keep your tracking code and account details private.

7How Long We Keep It

We keep order records for as long as needed for warranty, tax, accounting and legal purposes. Identification images and signatures are kept only for the period we are required or need to keep them, then removed.

8Your Choices And Rights

Ask what personal information we hold about you and request a copy.
Ask us to correct information that is inaccurate.
Ask us to stop sending you marketing.
Raise a concern with us or with the relevant data protection authority.

9Children

The shop is not intended for people under 18 and we do not knowingly collect their information.

10Changes To This Policy

We may update this policy and will publish the new version here with its date.

11Contact Us

For privacy questions or requests, email ecommerce@bealiv.com.